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Supporting our customers

FSCS compensation scheme

At Clydesdale Bank we are committed to delivering a high standard of customer service.

This is born of our belief that you should always treat people, as you would like to be treated. That’s why we’ll always put the customer at the heart of everything we do.

Fraud prevention and security centre

Help to keep your details safe.

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How to manage your money better

Our dedicated website provides free guidance. Access independent tools and resources from Money Advice Service here.

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Help & support

Information and FAQs on our internet and mobile banking services.

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Helping customers with disabilities

Enabling banking for all.

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We care about here

Big enough to matter and small enough to care.

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Bereavement support

We hope to help you through the stages of dealing with the estate, following the loss of a loved one.

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Misdirected payments

How to deal with payments sent in error.

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Contact us

Get in touch via our phone and email directory.

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Making a complaint

Help us put things right.

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