Your security is our paramount concern, so Clydesdale Bank's Internet Banking service has been designed to provide security that is among the best in the market place.
Some key tips to help protect your computer.
Some key tips to help protect your information.
Download now for a safe and secure online banking experience.
Clydesdale Bank has teamed up with Trusteer to bring you the industry leading Rapport software. Please take a few moments to discover how Rapport can help protect against online security threats.
Customers who have security token will benefit from the following:
We want to let you know that we’re starting to use emails to contact our customers, and we’ll mainly get in touch with you this way in future. We’ve found that our customers prefer receiving emails as they’re convenient, secure and environmentally friendly.
It’s difficult to know sometimes if email content is genuine or is from someone trying to obtain your personal information.
Look out for “phishing emails” - fraudulent emails claiming to be from a bank or other established company. These are sent out by fraudsters and can look very convincing. They employ many techniques to persuade you to disclose information; for example, they may tell you there is a problem with your account and ask that you urgently verify your details.
Some top tips on how to spot suspicious contact:
Remember - NEVER respond to any suspicious emails and don’t click on any links or attachments within them. Do not reply to a phishing email and NEVER follow any links. Clydesdale or Yorkshire Bank will NEVER ask you via email for your full PIN or password or for details of your accounts or cards.
To protect your information you should keep your operating system and all anti-virus software up to date, installing updates when prompted to do so. We also recommend you download the free Rapport software to give you an additional layer of protection you can't get from your anti-virus software alone.
Service and Marketing emails sent by us include a few things to help you be confident that they are genuine:
What to do if you think your security details have been compromised:
If you think your account security has been compromised or if you have any questions, please visit your local branch and forward on any suspicious emails to us at email@example.com (Please note no acknowledgement will be sent).