Benefits of Rapport
Download now for a safe and secure online banking experience.
Clydesdale Bank has teamed up with Trusteer to bring you the industry leading Rapport software. Please take a few moments to discover how Rapport can help mitigate against online security threats.
- Safer browsing
Rapport offers a more secure browsing experience providing an additional layer of security against malicious software (malware) attacks, which is not provided by anti-virus or firewall software - Protect your online banking activity
Rapport verifies you are connected to the bank’s genuine websites, guarding against phishing attacks and safeguards your security and login details - Prevent Identity Theft
Enhanced encryption within the browser makes it harder for online criminals to intercept your sensitive data and steal your identity
It's good to know your organisation has additional protection and Rapport only takes a few minutes to install. So please download it to every computer that will be used to access our secure website and make sure this industry leading protection is used in conjunction with your existing firewall and anti-virus software.
Protection
To defend your personal details, you need to use Rapport alongside antivirus software and a firewall.
Here's how each type of protection works:
Antivirus – helps to stop threats, by scanning your computer and looking for suspicious files
Firewall – hides your computer from attackers, and helps stop criminals getting data in and out of your computer
Rapport – locks down the connection between your machine and Internet Banking. It checks our site is genuine, and stops your data going to counterfeit sites
Before you download
Check Rapport works with your computer.
| Operating System | Browser | |
| PC Users | Windows XP (all editions) Windows Vista (all editions) Windows 7 (all editions) |
Microsoft Internet Explorer 6, 7, 8 and 9 (Including 64-bit versions) Firefox 3, 4, 5 and 6 Google Chrome 3 through 13 (not including versions from the developer channel) |
| Mac Users | OS X v10.4 Tiger (Intel only) | Firefox 3, 4, 5 and 6 (Including 64-bit versions) Safari 4.x |
| Mac Users | OS X v10.5 Leopard (Intel only) OS X v10.6 Snow Leopard (Intel only) |
Firefox 3, 4, 5 and 6 (Including 64-bit versions) Safari 4.x and 5.x (Including 64-bit versions) |
Recommended Service Packs (Windows only):
- Windows XP SP3
- Windows Vista SP2
Recommended Hardware (PC or Mac):
- CPU: Intel Pentium 800MHz or better
- Memory: 512MB RAM (or more) for Windows XP, 1024MB RAM (or more) for Windows Vista / Windows 7
Screen reading software
At the moment Rapport isn't compatible with screen readers . Although you can install it, the protection won't work properly – as you'd have to turn off some of the key features.
However, we're working with Trusteer to establish whether a more accessible version can be made available in the future.
For further information and advice on maintaining your online security, please take a minute to read through the security pages on our websites. Further information on Rapport is also available from Trusteer directly at www.trusteer.com.
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