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Top tips to help keep you safe

  • Always access internet banking by typing the address into your web browser - never go to the website from a link in an email
  • Be on the look out for phishing emails asking you to verify your security information - do not reply and NEVER follow any links on these emails (examples of phishing emails are provided below)
  • Always keep your anti-virus and anti-spyware software up to date
  • Check your accounts on a regular basis - if you notice anything suspicious report it immediately

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Please take the time to look at the example of a fraudulent email (opens in a new window)

If you have received such an email please forward the email to:
 
reportphishing-cb@cbonline.co.uk

(Please note no acknowledgement will be sent)

If you notice anything irregular or suspicious with your Internet Banking Account please contact the Help Desk on 08447 36 26 16*

Find out more about security

* For security, telephone calls may be recorded and monitored

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