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Top tips to help keep you safe

  • Check your accounts on a regular basis - if you notice anything suspicious report it immediately
  • Always keep your anti-virus and anti-spyware software up to date
  • Clydesdale Bank will never contact customers via email or telephone asking you to supply any confidential information, telephone or internet banking login details

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Please take the time to look at the example of a fraudulent email (opens in a new window)

If you have received such an email please forward the email to:
 
reportphishing-cb@cbonline.co.uk

(Please note no acknowledgement will be sent)

If you notice anything irregular or suspicious with your Internet Banking Account please contact the Help Desk on 08456 011 801*

Find out more about security


* For security, telephone calls may be recorded and monitored

New Logon Process

We are currently migrating all our customer’s over to our new log on process.

This migration will be phased in over the forthcoming months where we will be moving all our customer’s from full password to partial password.

FAQs about our New Logon Process