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Card Protection

The average number of cards per person in 2009 was 3.6 (UK Cards Association)
We have over 3.6 million Card Protection customers (CPP, January 2011)

Protect yourself when you lose your cards, mobile and keys with just one call: 0844 7361 132*

Card Protection covers more than just your cards. One phone call from anywhere in the world will cancel all your cards and order replacements. Card Protection also insures and protects you against loss or theft of keys, mobile phone airtime, cash and other cards too.

Help is at hand in an emergency

  • One phone call from anywhere to report your lost or stolen cards
  • Cards cancelled, new ones on the way – we'll cancel your missing cards and order replacements

Help with expensive card fraud

  • Up to £20,000 per policyholder for unathorised transactions your card issuer holds you liable for if your cards are lost or stolen

Help with lost keys and new locks

  • Up to £600 insurance for lock and key replacement for all keys, plus car hire and transportation costs
    Just notify CPP within 24 hours of discovering your keys are lost or stolen

Help to replace lost cash, documents and belongings

  • Up to £5,000 emergency cash advance if you're away from home
  • Up to £1,000 cover against unauthorised mobile phone calls
  • Up to £300 insurance to replace missing passport or driving licence (abroad only)
  • Up to £200 insurance to replace lost handbag or wallet (£25 excess)
  • Up to £300 insurance covers lost or stolen cash (abroad only)
  • Up to £150 insurance for costs incurred reporting a loss or theft

All cash advances are made subject to status and repayable within 28 days.
To be eligible for cash advances and payments, you must apply for these within 48 hours of notifying us of your card loss.

Protect your cards, keys and cash today from only £35**, just call 0844 7361 132*

(Mon to Fri 8am to 8pm, Sat 9am to 5pm)

Other insurance

Terms and conditions apply.

Card Protection is provided by Card Protection Plan Limited (“CPP”), which arranges cover with the insurer, ACE European Group Limited.

* For BT residential customers, calls to 0844 numbers will cost no more than 6p per minute plus 12p call set-up (current at March 2011). The price on non BT lines may be different.

** Including Insurance Premium Tax.

How to apply

  • Telephone: 0844 7361 132
    (Mon to Fri 8am to 8pm, Sat 9am to 5pm)