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The Current Account Switch Service is free to use. The service is available for personal customers and small businesses, charities and trusts.
As your new bank we will manage the switch process from start to finish, keeping you informed every step of the way.
All you have to do is choose and agree your switch date and fill out a simple form. Then you can be safe in the knowledge that it'll only take seven working days to switch. And that's guaranteed.
All accounts are subject to status and eligibility. Terms and conditions apply.
*If you had a debit balance on your old account, you'll need to either pay this off or arrange a planned borrowing limit with us (subject to status and eligibility) before your switch starts otherwise your account will not be closed.
In just seven working days your switch will be complete. You can use your old account as normal until your switch date.
After you switch, any payments sent to or requested from your old account will be redirected to your new account.
Did you know that you can switch online in around 10-15 minutes? Our online application is available to customers applying for a sole account with no overdraft requirement. For all other applicants, our advisors will manage the switch when applying by phone or in branch.
Existing Customers call us on 0800 678 1230
We have designed the Current Account Switch Service to let you switch your current account from one bank or building society to another in a simple, reliable and stress-free way. It will only take seven working days. As your new current-account provider we offer the following guarantee.
For more information go to www.currentaccountswitch.co.uk (opens in a new window)
Can I still switch to you?
Not all banks or building socities in the UK offer the Current Account Switch Service (CASS). We can still help you switch your account and any regular payments to us when we are unable to use CASS.
As your new bank we will take care of everything, managing the switch process from start to finish. This service is completely free; however it isn't covered by the Current Account Switch Guarantee.
Once you have opened an account with us, we will ask you to complete a simple form and then we'll contact your old bank or building society within two business days to request a list of all your regular payments and regular credits received into your account for the last 13 months. Your old bank or building society should send us this information within five business days.
Once we receive the information from your old bank or building society we will arrange for any Standing Orders, Direct Debits and any regular credits made to your account to be transferred to your new account with us within five business days. We will contact you to agree a date to complete the switch.
Make sure your old bank has your current address. Let them know if you’ve moved house or you’re now living in student term-time accommodation. If any of your address details are out of date, we will not be able to make the switch until you’ve updated them.
If you’re recently married or have changed your name for any other reason, please make sure your old bank has updated your personal details.
Check that your old bank holds your correct date of birth.
To switch to one of our current accounts, make sure the account you’re switching from is a current account.
You will need to have the following available when you’re ready to switch:
We will also ask you for:
Get in touch if you have any other questions about switching.
Call 0800 678 1230
Monday to Friday 8.00am - 8.00pm,
Saturday 9.00am - 5.00pm,
Sunday 10.00am - 4.00pm.
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