It’s easy to shop with your debit card and it’s even easier to do it online. But when you come to making a purchase, you want to know it’s safe. That’s why we provide MasterCard SecureCode™ – the secure online shopping service.
Using a personal password, this free security service protects you against unauthorised use of your card when you shop at participating online merchants.
Upon registration and creation of a personal password (referred to as SecureCode), every time you make an online purchase at participating retailers you will be automatically prompted to enter your password/SecureCode.
Simply click on the links below to register your cards. You will also be asked to create a Personal Assurance Message (PAM). This can be anything you want. It should be personal to you, but does not need to be secret and will appear each time you pay at a registered retailer. The PAM is your assurance that you are dealing with your card issuer and will be displayed on every occasion that you make an online purchase using SecureCode/Verified by Visa. You should always check to see that this message is displayed, as it confirms that the website asking for your password is genuine.
If you have problems registering or using SecureCode™, in the first instance view our FAQs, alternatively please call 0800 707 6438. Our dedicated SecureCode™ helpline is open Monday to Friday 8am - 10pm, Saturday and Sunday 9am - 6pm.
If you’re an existing customer and wish to discuss your account.
Call0800 678 1230
Find your nearest Clydesdale Bank branch, Business and Private Banking centre or ATM
Call us to speak to an advisor or apply for a current account by phone
For your security calls may be monitored or recorded.