Your Clydesdale Bank Debit Card allows you to pay for a wide range of goods and services in shops and online, at home and abroad.
Your debit card offers all these great benefits:
Just use your card anywhere you see the MasterCard or Maestro Acceptance Mark – depending upon your own card type.
† Purchase spending limits and transaction fees apply when you use your debit card abroad. Details of the limits and charges which apply are provided in the Tariff Guide for the account on which your card is issued.
* Transaction fees apply when you use your debit card abroad. Details of the limits and charges which apply are provided in the Tariff Guide for the account on which your card is issued.
^Cash element of Purchase with Cashback transactions count against the ATM limits.
Click here for important information about using your cards abroad.
It’s really important to keep your card safe and your PIN confidential. To keep you card safe, follow these simple rules:
It’s easy to shop with your debit card and it’s even easier to do it online. But when you come to making a purchase, you want to know it’s safe. That’s why we provide SecureCode™ – the secure online shopping service. Upon registration and creation of a personal password (referred to as SecureCode), every time you make an online purchase at participating retailers you will be automatically prompted to enter your password/SecureCode.
Registering with SecureCode™ will help guard you from unauthorised use of your debit card while shopping online. So it’s nice to know you’re protected every time you buy.
To register or amend your SecureCode click here.
If you have problems registering or using Securecode™, in the first instance view our FAQs, alternatively please call 0800 707 6438. Our dedicated SecureCode™ helpline is open Monday to Friday 8am - 10pm, Saturday and Sunday 9am - 6pm.
In the event that your card is lost or stolen, or your PIN or other security information has been disclosed, call 0800 345 7 365(or +44 141 951 7320 if calling from abroad) immediately and report it. Alternatively, call in person at any Clydesdale Bank branch or write to us at Clydesdale Bank, PO Box 43, Glasgow G1 2HL.
Yes, your existing Personal Identification Number (PIN) will continue, unless the letter with your card advises otherwise.
You will not need to re-register any replacement cards unless you report your card as lost or stolen.
To register your new card click here (opens in new window)
Click here to view our Secure Online Shopping Questions. If your card is locked please call 0800 707 6438. Our dedicated SecureCode™ helpline is open Monday to Friday 8am - 10pm, Saturday and Sunday 9am - 6pm.
There’s no need to make any changes to Direct Debits and standing orders on your account, and any card-based payments will only be affected if your card number has been changed. Any retailer who has registered your old card number, for regular or future payments, will need to be advised of your new card details.
The last 2 digits of your card number will appear on your statement.