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We may work with third parties to research certain usage and activities on our website on our behalf. No personal information about you is shared except to the extent it is required to be used by a third party or parties for providing such research, and in the course of conducting this research we, and/or these third parties may place a unique "cookie" on your browser.
A cookie is a small file which is sent to your browser and stored on your computer's hard disc and helps us understand and track your use of the site and where it can improve the information and services provided.
There are two different types of cookies:
Session cookies - these are temporary and are erased when you close your internet browser.
Persistent cookies - these remain on your hard drive until you erase them or they expire at a pre-set deletion date.
We use cookies to gather information on IP addresses, to analyse trends, administer the site, track users' movements on the site and gather broad demographic information for aggregate use and to learn which advertisements bring users to our website.
We may also use web beacons or spotlight tags. These are transparent image files used to understand how users interact with the pages and content on the pages of our web site. We do not use web beacons to collect information about specific users.
IP addresses are not linked to other personally identifiable information, with the exception of that stored in certain cookies used for analysis during the application process for products on this website. Any information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address.
The types of cookies we set are detailed below.
| Cookie | Purpose | Reference |
|---|---|---|
| cbonline.co.uk ybonline.co.uk tracking cookie |
Used to recognise repeat visitors to the site and in conjunction with other information we hold to attempt to record specific browsing information (that is, about the way you arrive at the site, pages you view, options you select, information you enter and path you take through the site) against an individual customer profile. | |
| Redeye | We use Redeye's software to carry out statistical analysis of page use, page interactions and paths through CBOnline.com and YBOnline.com. This is known as 'web metrics'. This information allows us to more accurately understand our visitors’ browsing preferences. | Redeye Cookie Policy |
| Google Analytics | These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. | Google Analytics Cookie Policy |
| DoubleClick | We use pixels, or transparent GIF files, to help manage online advertising. These GIF files are provided by our ad management partner, DoubleClick. These files enable DoubleClick to recognize a unique cookie on your Web browser, which in turn enables us to learn which advertisements bring users to our website. The cookie was placed by us, or by another advertiser who works with DoubleClick. | DoubleClick Cookie Policy |
For information about blocking the use of cookies, please refer to the instructions/help screen on your Internet browser. Detailed guidance on deleting or controlling cookies is available at www.AboutCookies.org.
You can find impartial information and guidance on money matters on the “Money advice service” website.
Clydesdale Bank is covered by the Financial Services Compensation Scheme (FSCS), Find out more.
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