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Useful forms

*This form must be fully completed following an ATM mis-dispense i.e. You have not received all or part of the withdrawal amount requested.

These can either be sent to your local branch or to the following address:

  • Direct Banking
    • Timor House
    • Mariner Court
    • Clydebank Business Park
    • Clydebank
    • G81 2NR

Please return your Direct Debit mandate to:

  • Mortgage Services
    • PO BOX 3105
    • Clydebank
    • G81 2NT

If you are a business customer who regularly uses CHAPS or SWIFT payments, you may be interested in registering for our BusinessOnline service. For information about BusinessOnline, you can contact your Customer Service Centre or relationship manager.

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