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Make a complaint

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Whilst most of our customers are happy with the service they receive from us, sometimes we don't get it right first time. We take complaints very seriously, and if you are not satisfied with any aspect of one of our products or services, please tell us. We would like the chance to put it right.

What happens next?

Thank you for your feedback. We're sorry that you have had cause to complain. One of our team will contact you to help put things right.

Personal or Business Customer

Personal Business

Your details

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Your contact details

We will only use the details you provide below to contact you about this complaint. A reference number for this complaint will be sent to you via email and text message on submission of this form.


Your complaint

750 characters remaining

Your business details

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Your details


Your contact details

We will only use the details you provide below to contact you about this complaint. A reference number for this complaint will be sent to you via email and text message on submission of this form.


Your complaint

750 characters remaining

Clydesdale Bank plc. Registered office: 30 St Vincent Place, Glasgow, G1 2HL. Registered in Scotland No: SC001111.

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