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Accessibility

Website accessibility for disabled users

We've developed our website with the aim of making it as easy as possible for disabled people to use.

Text size

You can increase and reduce the size of text to suit you. How you do it depends on the system and web browser you use. This is how to change the text size in the most commonly used browsers:

PCs
  • Internet Explorer: go to "View" on the top menu bar of the browser, scroll down and select "Text Size", then choose your preferred text setting
  • Netscape and Mozilla/Firefox: go to "View" on the top menu bar, select "Text Zoom" or "Text size", then choose your preferred text setting
Macs
  • Netscape and Internet Explorer: go to "View" in the top menu bar, then select "Text Zoom" or "Text size", then choose your preferred text setting
  • Safari: go to "View" in the top bar of the browser, then choose "Make text bigger" or "Make text smaller" in the dropdown menu
  • Other browsers: check the browser’s "Help" to find out how to change the text size
Making web pages look simpler

You can change the appearance of pages (the style sheet) to make them easier to read. This is how to change the style sheet in the most commonly used browsers:

PCs
  • Internet Explorer: go to "Tools" on the top menu bar, select "Internet Options", then click on the "Accessibility" button. Click the top 3 boxes in the pop-up window. If you want to make your own style, you can do it by following the instructions in the lower half of the pop-up window
Macs
  • Internet Explorer: go to the "Explorer" menu, select "Preferences", then "Web Browser" then "Web Content". In the "Page Content" area, clear the check boxes next to the items you don't want, including the style sheet
  • Safari: go to the "Safari" menu, select "Preferences" then "Advanced". Other style sheets can be attached here
  • Other browsers:  check the browser’s "Help" to find out how to change the style sheet
Skip to content

If you are using software that reads the content of your computer screen, you can avoid listening to the menus being read to you on every page once you've become familiar with the website. When you’re listening to the site being read to you by your screenreading software, you should hear a link “skip to content” near the top of the page.  Select this link to jump direct to the page content.

Alternative text for images

All images (other than purely decorative images) have associated text that describes the content of the image.  If you are using screenreading software, it should read the ‘alt text’ to you.

Descriptive links

Links like ‘More about…’ and ‘Find out more…’ have extended descriptions that screenreading software should read to you – for example, “Find out more about Flexible Choice mortgage”.

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